{"id":33,"date":"2025-09-15T09:43:41","date_gmt":"2025-09-15T09:43:41","guid":{"rendered":"https:\/\/www.giraud.louisst.o2switch.site\/blog\/?page_id=33"},"modified":"2025-11-03T10:41:52","modified_gmt":"2025-11-03T09:41:52","slug":"bts-ndrc","status":"publish","type":"page","link":"https:\/\/www.giraud.louisst.o2switch.site\/blog\/bts-ndrc\/","title":{"rendered":"BTS NDRC\ud83c\udf93"},"content":{"rendered":"\n

J’effectue mon BTS NDRC lyc\u00e9e saint Bruno saint Louis au campus Sup ALTA dans le 1\u00e8re arrondissements de Lyon(que vous pouvez voir ci-dessous) .SupAlta est un campus qui accueille des \u00e9tudiants pour des formations allant jusqu\u2019au bac + 5 dans de nombreuses disciplines :comptabilit\u00e9 ,gestion,communication digital ,science politique ,informatique , commerce \u2026.Ce sont 3 \u00e9tablissements qui proposent des formations universitaires et de grande qualit\u00e9<\/strong>.<\/p>\n\n\n\t\t\t

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Apr\u00e8s mes deux ann\u00e9es \u00e0 l\u2019universit\u00e9 Jean Moulin Lyon 3 en langues \u00e9trang\u00e8res (LEA).J\u2019ai d\u00e9cid\u00e9 de me r\u00e9orient\u00e9 en BTS NDRC.Vous vous demander mais qu\u2019est-ce que c\u2019est le BTS NDRC.Le BTS N\u00e9gociation Digitalisation et Relation Client dit BTS NDRC est une formation sous 2 ans qui nous forme \u00e0 des m\u00e9tiers li\u00e9 dans le commerce ,\u00e0 la vente et \u00e0 la gestion des clients .Ils nous permettra d\u2019acqu\u00e9rir des comp\u00e9tences relationnelles commercial et des outils num\u00e9riques. Ce BTS NDRC peut se faire soit en initial soit en alternance donc 2 jours \u00e0 l\u2019\u00e9cole et 3 jours dans une entreprise c\u2019est \u00e0 vous de d\u00e9cider laquelle vous pr\u00e9f\u00e9rez pour ma part j\u2019ai choisis l\u2019initial .L\u2019objectif de ce BTS est de nous former  \u00e0g\u00e9rer et d\u00e9velopper une relation client dans tout les dimensions :face \u00e0 face ,\u00e0 distance ou par les biais digitaux .Nous allons apprendre aussi \u00e0 prospecter ,n\u00e9gocier ,fid\u00e9liser et construire une relation client durable .Le programme de la formation comprend plusieurs enseignements : la culture  \u00e9conomique juridique et manegement (CEJM),relation client distance digitalisation,atelier professionnalisation,animation r\u00e9seaux et n\u00e9gociation vente .Cette formation \u00e0 une dimension concr\u00e8te gr\u00e2ce au stage ou \u00e0 l\u2019alternance qui nous permis de mettre en pratique nos comp\u00e9tences dans le Bts .A la fin du BTS vous avez plusieurs d\u00e9bouch\u00e9s mais je ne vous en dit pas plus je vous laisse parcourir le blog pour pour pouvoir le d\u00e9couvrir.<\/strong><\/p>\n\n\n\n

Mati\u00e8res<\/td>Horaire 1 \u00e8re ann\u00e9es<\/td>Horaires 2 \u00e8me ann\u00e9es <\/td><\/tr>
Culture g\u00e9n\u00e9ral et expression<\/td>60h<\/td>60h<\/td><\/tr>
Langue \u00e9trang\u00e8re<\/td>90h <\/td>90h<\/td><\/tr>
Relation client distance digitalisation<\/td>150h<\/td>150h<\/td><\/tr>
Animation r\u00e9seaux <\/td>120h<\/td>120h<\/td><\/tr>
N\u00e9gociation vente<\/td>180h<\/td>180h<\/td><\/tr>
Atelier professionnalisation <\/td>120h<\/td>120h<\/td><\/tr>
CEJM<\/td>120h<\/td>120h<\/td><\/tr>
Stage <\/td>10 semaine<\/td>6 semaine<\/td><\/tr>
Total <\/td>870h<\/td>870h<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n

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DAYS<\/div><\/div>
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HOURS<\/div><\/div>
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MINUTES<\/div><\/div>
–<\/div>
SECONDS<\/div><\/div><\/div>\n<\/div>\n\n\n\n

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